Returns & Exchanges
At McBee Meat Company, we stand behind the quality of our premium cuts; however, due to the perishable nature of our products, we cannot accept physical returns and instead offer a satisfaction guarantee for replacements or refunds.
Return Process
- 1.Inspect Your Order
Examine your meat products immediately upon delivery to ensure they are still frozen or cool to the touch and that the vacuum seals are intact.
- 2.Document Issues
If you notice any damage or quality concerns, take high-resolution photos of the product and the shipping label within 24 hours of arrival.
- 3.Contact Support
Email our customer service team with your order number and the photos of the issue so we can evaluate your claim and process a resolution.
- 4.Receive Resolution
Once approved, we will issue a full refund to your original payment method or ship a replacement order at no additional cost to you.